First try to find an answer to your question from this website - there is a high chance that what you are looking for is already here. If you do not find the answer you are looking for, reach out to us:

Support chat

Support chat is a quick way to get help as they answer within a minute. During busy times, the answer can take longer, because you are answered by real people, not robots. But don't worry, you will always be answered.

Support will help you as much and as quickly as they can and it is best practice to write to them in case you have any issues or questions regarding ongoing orders.

That means, you can ask support’s help with things such as:

Not finding the location of the customer or restaurant

Not being able to reach the customer

Changing your phone number and email address

Compensations Accidents (damaged food, traffic accidents)

Issues with orders

There is more to the list, but those were just the main examples. When contacting support, please be very precise about your issue and give as much detail as possible.

There is more to the list, but those were just the main examples. When contacting support, please be very precise about your issue and give as much detail as possible.